Technical Support/Helpdesk/IT Engineer

Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

November 8th, 2019

Profile Description

As a dedicated Customer and Technical Support Specialist, I excel in providing exceptional service and resolving complex issues. With a strong background in both customer support and technical troubleshooting, I am adept at:Customer Support: Delivering outstanding service by addressing inquiries, resolving complaints, and ensuring a positive experience. I strive to understand customer needs and provide clear, empathetic communication.Technical Support: Diagnosing and resolving technical issues related to software, hardware, and systems. My problem-solving skills and technical expertise enable me to offer effective solutions and support, ensuring optimal performance and user satisfaction.My goal is to bridge the gap between customer needs and technical solutions, ensuring seamless interactions and efficient problem resolution. I am committed to continuous learning and improvement to stay current with evolving technologies and customer service best practices.