Current Employment Status:
Hired Full Time on Feb 17, 2022
Jeanelle
Customer Service VA Expert and Fraud Analyst
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Bachelors degree
Last Active
September 20th, 2024 (51 days ago)
Member Since
October 26th, 2019
Profile Description
- Team Management
- eCommerce
- Customer Service Training
- QA Monitoring and Feedback
- Chat Support
- Call Support
-
- Customer Feedback Documentation
- Customer Retention
- Content Moderation
- Fraud Analyst
APPS, TOOLS, and E-COMMERCE PLATFORM
- Shopify
- Gorgias
- Gooten
- Trello
- OMS
- Trustpilot
- Loox
- Slack
-
- Zoom
- Google Docs
- MS Office Tools
- Google Sheets
- Google Meet
ACHIEVEMENTS
E-Commerce CS VA
- Tier 2 Promotion in a short period of time
- Agent of the Month Awardee
- Subject Matter Expert (Brand and Tools)
- Commendations and Citations on Customer Reviews
Customer Service Department, Call Center
- Top-Rated AVP for Operations
- Top-Rated Team (always in the Top 3)
Information Technology (IT) Sales
- Enterprise Sales
- Sales Awardee Q4 2014, Q1 2015, Q4 2015
- Dell Outstanding Sales Achievement Q2 FY15, Q4 FY15, Q3 FY15, Q1 FY16, Q1 FY17
- HPE and Dell Sales Certified
- TOP AO, LQ Honorable Mention Program Q1 and Q2 of 2016
Content Moderator and Fraud Analyst
- 5-Star Rating from Previous Employer
Top Skills
Customer Support
Customer Support » Email Support
Customer Support » Phone Support
Other Skills
Office and Administration » Translation
Customer Support » Phone Support » English Speaking
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Balanga, Bataan
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 39%
- Influence: 30%
- Steadiness: 18%
- Compliance: 12%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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