I know you are here because you're finally ready to take your company's online presence to the next level or you're here because you want to maintain the top tier status of your business.
So how do I make that happen?
Well,I am an experienced Virtual Assistant and Customer Support Specialist who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over five years. I am dedicated, hard-working, a fast learner, loyal, and a team player individual. I strive in a positive workplace, but I can also work under pressure.
I was former customer support for the Philippine Long Distance Telephone Company (PLDT), the pioneer and top telecommunications company in the Philippines.
As Customer support for Telus International for almost 5 years, I've excellently handled customer inquiries through calls,
As a Virtual Assistant, I help my clients increase brand visibility through social media. And eliminate tasks that slow their workflow down.
Let my prowess of disciplines and tools below speak for me. *wink*
Skills:
• Customer Care
• Social Media Manager
•Lead Generation/Lead Scraper
•Community Management and Engagement
• Data Entry
• Data Management
•Online Research
Tools I use:
• Project Management- Asana, Airtable, Trello
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• CRM- VoIP/Softphone - Avaya
• Content Creation- Canva
• Content Scheduling Buffer, Hootsuite, Later, Smarterqueue
Applications I use
-Google Docs
- Microsoft Excel
-Microsoft Word
-Google Sheets
-Google Docs
Feel free to send me a message to see if we are a great fit!
All the best,
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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