Mary

E-Commerce Customer Service|Multi-Channel Support Specialist

95 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

College Graduate

Last Active

November 26th, 2024 (yesterday)

Member Since

October 10th, 2019

Profile Description

Looking for an EXPERIENCED CUSTOMER PRO?
<8efe80624d780eba0c6493ec45140364>Email, Chat Support, VoiceOrder Processing & Returns ManagementConflict Resolution & Problem-SolvingeCommerce Platforms & CRM ToolsTime Management & CommunicationTeam Collaboration & AdaptabilityHere are some of the things I can do to help your business.

CUSTOMER SERVICE, SALES AND TECHNICAL PRO
Handled customer inquiries across multiple channels, achieving 95% customer satisfaction. 
Emphasizing brand trust, customer loyalty, and competitive edge, these strategic pillars drive success. By joining your team, I aim to boost customer retention, encourage sociability, and mitigate risks, ultimately optimizing customer lifetime value and global market position.

EXCEPTIONAL SERVICE DELIVERY
Think of me as your Customer Service PRO and I will consistently exceed customer expectations by providing high-quality service.
Managed returns and refunds efficiently, ensuring compliance with company policies.PERSONALIZED ENGAGEMENT
With my skills, I can help you tailor interactions to individual client needs and preferences for lasting relationships.

My clients and tasks are my top priority. Although I may not be an expert, I am knowledgeable and always willing to learn. I am open to new ideas that can benefit both myself and my future clients.

Looking forward to working with you soon!

You can also reach me via email to Upgrade to see actual info

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Basic Information

Age
31
Gender
Female
Website
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Address
San Quintin, Pangasinan
Tests Taken
IQ
Score:  135
DISC
Dominance: 17%
Influence: 24%
Steadiness: 33%
Compliance: 26%
English
C1(Advanced)
Government ID
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