Email and Chat Support | VA | Customer Support | 7 Years of

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

AB English with
specialization in
Communication

Last Active

March 26th, 2025 (3 days ago)

Member Since

October 7th, 2019

Profile Description

Are you looking for a highly experienced Customer Service Representative who can provide exceptional email and chat support? Do you need a professional who can handle customer inquiries, resolve issues efficiently, and enhance customer satisfaction? Look no further!

With 7+ years of experience in customer service, I specialize in delivering fast, friendly, and solution-oriented support via email and chat. My expertise allows me to communicate effectively, resolve customer concerns, and maintain high service standards. I am highly skilled in managing multiple conversations at once, ensuring accuracy, professionalism, and customer satisfaction at every touchpoint.

Strengths and Skills

-Expert in email and chat communication with a strong focus on customer satisfaction-Problem-solving and conflict resolution to handle complex customer issues-Experience with CRM systems, ticketing tools, and chat support platforms-Ability to manage multiple conversations simultaneously while maintaining quality-Strong attention to detail and accuracy in data entry and record-keeping-Excellent time management and organizational skills-Ability to work independently and as part of a team-Fast learner and adaptable to new tools and processes.

Software & Tools

-Zendesk
-Freshdesk
-GoHighLevel
-Hubspot
-Office 365
-Slack
-Outlook
-Teams
-Hubstaff

If you're looking for a reliable and experienced customer service professional to enhance your email and chat support operations, feel free to invite me on Onlinejobs.ph

I look forward to contributing to your success!