Alven
E-commerce | Customer Support Management | WFM | General VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $11.40/hour ($2,006.40/month)
High School Diploma
Last Active
November 21st, 2024 (4 days ago)
Member Since
October 2nd, 2019
Profile Description
I am a highly skilled and experienced executive assistant with over 5 years of experience in the customer service industry. I have a proven track record of success in providing excellent customer service, managing calendars, scheduling appointments, taking notes, and organizing travel. I am also proficient in Microsoft Office Suite and have a strong understanding of project management and time management principles.
Top Skills
Customer Support
Experience: 5 - 10 years
This is the main backbone of my skillset. I have had more than 6 years of experience, handling the service channels of phone, email, and chat. I have a balanced experience in projects like service, sales, and technical support.
Office and Administration » Data Entry
Experience: 2 - 5 years
Experience in recording data, transcribing, and finding effective systems for data entry, supporting the team in streamlining data processes.
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
English is my first language. I am fluent and can converse well.
Other Skills
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Experience in creating table reports, and using VBA to automate repetitive processes.
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Personal Assistant
Experience: Less than 6 months
Experience in managing calendars, scheduling appointments, taking notes, and organizing travel.
Office and Administration » Travel Planning
Experience: 1 - 2 years
Had a full time job working as a customer service representative for Airbnb, which entailed providing assistance to customers with solving booking issues, and created new bookings, be it for business or for pleasure.
SEO » SEO Analysis
Experience: Less than 6 months
I was tasked by the CEO to qualify SEO backlinks and create reports. This helped the company by choosing quality consultants.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 36
- Influence: 5
- Steadiness: 34
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Multitasking 101: How an Online Account Manager Defines Her Priorities
An Account Manager plays a crucial role in running a business. Here's how a mom of five juggles her priorities for work and motherhood.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
