Customer Service Specialist and E-Commerce Expert

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 18th, 2025 (today)

Member Since

September 28th, 2019

Profile Description

Looking for a customer service pro who can take your business to the next level? 

Look no further, you’ve found your perfect match!

IMPRESSIVE TENURE: Over a decade of active involvement in the customer service industry
TRUSTED BY BIG COMPANIES & STARTUP: Effectively cater to the customer service requirements of various organizations
CRM MASTERY: Proficient in a wide range of CRM platforms, including HubSpot, Zendesk, Gorgias, and more, ensuring seamless customer management and optimized workflows

Here's how I can support your business too:

Customer Service with Heart and Tech Support Expertise
I specialize in keeping operations smooth and customers happy. With experience in e-commerce, SaaS, and telecom industries, I turn challenges into opportunities. From top-notch customer service to expert technical support, I ensure seamless operations and leave a trail of happy customers.? Empathetic Customer Service
- Product Support
- Customer Relationship Management (CRM)
- Customer Account Management
- Feedback Collection & Analysis
- Technical Support
- Conflict Resolution …and more!

Sales, Billing, and Rockstar Admin Support
I thrive on making operations seamless and customers satisfied. Whether it's e-commerce, hospitality, finance, tech, or telecom, I streamline processes, enhance sales, and ensure everything runs like clockwork. From inventory management to top-notch customer support, I help drive your business toward success.

- Inventory Management – Keep stock organized and optimized.
- Order Fulfillment – Ensure every order is smooth and on time.
- Logistics Coordination – Simplify supply chains and deliveries.
- Product Management – Handle product updates, listings, and optimization.
- Sales Strategy Development – Plan and implement winning strategies.
- Cross-Selling & Up-Selling – Maximize revenue from every customer interaction.
- Account Reconciliation – Ensure financial records are accurate and balanced.
- Billing Software Expertise – Mastery of tools to streamline invoicing and payments.
- Product Knowledge – Deliver accurate, reliable support for your products. …and more tailored to your needs!

Do you need these mundane tasks offloaded?

Well, then DROP A PERSONALIZED MESSAGE and let's see how I can take some stuff off your plate.

If you wanna know more, let me tell you about the Platforms, Apps, and Tools I'm experienced in:
- Shopify and Shopify Partners
- Gorgias
- Zendesk
- Microsoft Office
- Zapier
- Hubspot

And any custom CRMs or Tools you prefer because I'm a QUICK STUDY!

"But wait, there's more..."

- Adobe Photoshop
- Helpdesk
- Freshdesk
- Notion
- Slack
- Zoom
- Tidio
- Skype
- Ringcentral
- Facebook
- Instagram
- Pinterest
- Threads
- TikTok
- ChatGPT
- YouTube

Whoah, right?!

So by now, you realize this means I'LL HIT THE GROUND RUNNING and will save you precious resources.

If you're sold and think we're a good fit

Drop a personalized message and let me know
When the best time for a Discovery Call would be

Best,
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