John
Customer Support (chat, text, email , and phone)
Verified
With Timeproof
Overview
Looking for part-time work (3 hours/day)
at $4.00/hour ($264.00/month)
High school diploma
Last Active
March 25th, 2025 (2 days ago)
Member Since
September 28th, 2019
Profile Description
HIRE ME; I'm your man!
I have 4 years of experience in customer service in E-commerce based in the US. 3 years for Telecommunications based in Singapore and the Philippines. 1 Year for US based Insurance/HMO Prior Authorizations. I am also familiar with Go High Level automation.
Tools that I use:
-CRM (Gladly, Oracle, Openphone)
-Google Spreadsheet/Docs/Drive
-Slack/Google Meet/Chat/Zoom
-MSoffice/Outlook
I would love the opportunity to speak with you further about how I can help your business.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
I worked as chat support for 3 years for ecommerce.
Office and Administration » Data Entry
Experience: 2 - 5 years
Accurately document each interaction with customer through CRM.
Office and Administration » Email Management
Experience: 5 - 10 years
I am managing my work email by using a label and folder to make sure which needs to be prioritized.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
I have been handling email support for e-commerce for more than 2 years.
Customer Support » Phone Support
Experience: Less than 6 months
I have been Customer support for more than 7 years. 4 years for an international account in the US.
Customer Support » Ecommerce
Experience: Less than 6 months
Worked with e-commerce in the US. My role is to assist customers, with tracking orders, returns, replacements, and refunds.
Customer Support » Insurance » Prior Authorization
Experience: Less than 6 months
I do outbound call to US based insurance and HMO's to initiate Prior Authorizations, Pre Determination and Status checking.
Project Management » Trello
Experience: Less than 6 months
Been Using this tool for personal use only
Office and Administration » Google Sheets
Experience: Less than 6 months
I used Google Sheets to update data information and documentations.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati, Metro Manila
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 30%
- Influence: 32%
- Steadiness: 24%
- Compliance: 15%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.