Telemarketing Skills
Ability to handle rejections
Excellent communication skills
Time management
Persuasive skills
Knowledge of the product
Computer proficiency
Persistence
Technical Support/Customer Service Skills
- skills involve the ability to communicate effectively and professionally with customers, problem-solve customer issues, and provide a positive customer experience. This includes the ability to listen actively and attentively, ask clarifying questions, provide accurate and timely information, and maintain customer focus and a customer-centric attitude. Additionally, customer service skills require the ability to remain calm and collected in difficult or challenging customer interactions, and to remain flexible and adaptive to changing customer needs.
***+++Expertise+++***
Cold Calling
Appointment Setting
Customer Support
Technical Support
Tech Dispatch
Data Entry
File Management
***+++EXPERIENCE+++***
*2015-2016
-Telemarketing
-Lead Generation
-Appointment Setting
-Data Entry
-Crm
-Hard Selling
-Cold Calling
*2016-2024
-Virtual Assistant
-Administrative
-Broker Assistant
-Telemarketing
-Lead Generation
-Customer Support
-Technical Support
-Crm
-Hard Selling
-Cold Calling
Experience: 2 - 5 years
Experience: 2 - 5 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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