Sunil

Admin VA, EMAIL, or CHAT SUPPORT Agent

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 19th, 2025 (4 days ago)

Member Since

August 26th, 2019

Profile Description

I had been working as a customer service representative for more than 8 years. I would really love to provide an excellent customer experience if I'll be given a chance to be hired as one of the employees for any vacancy as email or chat support. I've learned a lot in this field and I am very willing to learn a lot more. I think my experience can showcase my skills as well. Please take a look at my work experiences below:

----> SPI GLOBAL
*Customer Service Representative (1 year and 9 months/Upgrade to see actual info)

----> QUALFON DUMAGUETE
*Customer Service Representative(2 years and 1 month/Upgrade to see actual info)

----> TELETECH DUMAGUETE
*Customer Service Representative (4 years/Upgrade to see actual info)
*worked as a Team Lead(Supervisor)
*handled a team for 6 months
*performed responsibilities such as evaluating calls, providing feedback, coaching and motivating agents to improve their performances
*also handled duties which were delegated by the Manager such as requests of agents for vacation leave and voluntary time-off or any other schedule-related requests
*worked as SME(Subject Matter Expert) – Chat Support

-----> ECE Contact Centers
*Email/Chat Support Representative (From January to May, 2019)

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Email Marketing

Marketing » Content Creation » Creative Writing

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
38
Gender
Male
Website
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Address
Lazi, Siquijor
Tests Taken
IQ
Score:  125
DISC
Dominance: 53 %
Influence: 16 %
Steadiness: 12 %
Compliance: 20 %
English
C1(Advanced)
Government ID
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