At Wells Fargo, my role as a Customer Service Representative isbolstered by a Lean Six Sigma White Belt Certification, reflectingmy dedication to process excellence and quality service. With overa year of direct customer interaction and problem resolution, myexpertise lies in delivering exceptional customer experiences.Previously at Optum Global Solutions International B.V., my tenureas a Collections Specialist honed my onsite management skillsand meticulous attention to detail. My approach is underpinned bya steadfast commitment to telephone support, ensuring customerinquiries and concerns are addressed with precision and care.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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