Customer Service Email & Chat Support|eCommerce VA

Overview

Looking for part-time work (4 hours/day)

at $9.00/hour ($792.00/month)

Associates degree

Last Active

March 29th, 2025 (3 days ago)

Member Since

August 17th, 2019

Profile Description

As an experienced customer support professional in the e-commerce industry, I specialize in assisting online store owners to streamline their operations and enhance customer satisfaction. By entrusting me with your tedious and time-consuming tasks, you can dedicate your valuable time, energy, and focus to the critical activities that drive the growth of your business.
Here's how I can contribute to your success:
Customer Support Excellence: I excel in handling customer inquiries and concerns promptly and professionally. Whether it's through email or chat, I ensure timely and helpful responses to maintain positive customer experiences.
Shopify Order Fulfillment: Managing order fulfillment on Shopify is one of my key strengths. I ensure orders are processed efficiently, coordinating with relevant teams to facilitate smooth delivery and resolve any issues that may arise.
Social Media Comments Moderator: I am experienced in monitoring and moderating social media comments, ensuring a positive and respectful online environment for your brand. I swiftly address any inappropriate content and foster meaningful engagement with your audience.

Administrative Support: I offer comprehensive administrative support, including data gathering, word processing, and organizing documents. With meticulous attention to detail, I help streamline your administrative processes.
By collaborating with me, you can expect a highly reliable and dedicated professional committed to providing exceptional customer support and enabling your business to thrive. I am eager to learn more about your specific needs and discuss how we can work together to benefit your store.
I look forward to speaking with you soon!