Customer Service / Medical Billing / Content Moderator

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

February 12th, 2025 (today)

Member Since

August 16th, 2019

Profile Description

TaskUS |Content Moderator (Spotify)
- Reviewing and managing user-generated content on online platforms.
- Ensuring Compliance with Community Guidelines
- Upholding Platform Policies and Legal Requirements
- Identifying and Mitigating Potential Harm
- Engaging with Users Effectively
- Addressing Complex Moderation Challenges
- Identifying Patterns and Trends in User Content
- Promoting a Safe and Positive Online Environment- Ensuring Transparency and Accountability

TeleperformanceSucatParanaque |CustomerServiceRepresentative
- Inbound Call- Assisting Chase Loyal Members in booking/modifying their Flight, Hotel, and travel.
- Ensures that the members get their correct flight/booking details.

HealthyBOS | Back Office Support/Billing
- Updating Patient Insurance Information
- Processing Patient Durable Medical Equipment orders.
- Call the Doctor's office and the Patient set up an appointment.
- Processing Patient Insurance Verification, Claims, and Prescriptions.

The Result Company | Customer Service Representative 
- Hired as Customer Service Representative in a US-based account that handles healthcare accounts
- Make sure information such as benefits, claims, and authorization is processed accurately and efficiently and that patient prescription drug-related data is accurately kept
- Ensure customers were assisted in giving information about the product
- Performed duties in retaining customers who wanted to cancel their accounts
- Ensure customer satisfaction and provide professional customer support

WORKED WITH:
• TaskUS ( Batangas )
• Teleperformance Sucat Paranaque (WFH)
• HealthyBOS (WFH)
• The Results ( Lipa City Batangas )