Maria

STELLAR VIRTUAL ASSISTANT| AMAZON SUPPORT| CUSTOMER SERVICE

85 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $12.00/hour ($1,056.00/month)

Bachelors degree

Last Active

September 26th, 2024 (today)

Member Since

August 15th, 2019

Profile Description

Experienced Virtual Assistant | 20+ Years in Management & Customer Service | Specializing in Administrative Support & Streamlining Operations. I’m a Virtual Assistant with over 20 years of management experience and 10 years in customer service. I specialize in helping ambitious entrepreneurs and small businesses streamline their daily operations. My goal is to unlock your full potential by providing seamless, flexible support, allowing you to focus on growing your vision with ease. At Sweet Flexi Play, I handle every task with precision and care, ensuring your success is my top priority.List of my Services:Virtual Administrative SupportCustomer Service ManagementEmail and Calendar ManagementProject Coordination and Task TrackingData Entry and DocumentationSocial Media Scheduling and Content ManagementTravel Arrangements and Event PlanningBasic Bookkeeping SupportClient Relationship Management (CRM) SupportMarket Research and ReportingList of the Tasks I Can Handle:Managing emails and responding to client inquiriesScheduling appointments and meetingsOrganizing files and managing cloud storageCreating, updating, and maintaining spreadsheets and databasesHandling customer service queries and complaintsSetting up automated workflows to streamline processesCoordinating and managing small projectsTracking expenses and invoicing clientsSocial media posting and engagementAssisting with event coordination and travel arrangementsTools I Use:Project Management: Trello, Asana, Upgrade to see actual infoCommunication: Slack, Zoom, Microsoft TeamsEmail Management: Gmail, OutlookCalendar Management: Google CalendarCRM Systems: SalesforceDocument & File Management: Google WorkspaceSocial Media Management: Meta Business SuiteBasic Bookkeeping: QuickBooks, XeroCustomer Service Tools: Zendesk, Freshdesk, LiveAgent

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Professional Services » Management Services » Inventory Management

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Marketing » Email Marketing

Advertising » Amazon Ads

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate

Real Estate » Appointment Setting

Real Estate » Lead Generation

Customer Support » Sales Support

Basic Information

Age
53
Gender
Female
Website
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Address
Quezon City, Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 39 %
Influence: 7%
Steadiness: 26%
Compliance: 28
English
C2(Advanced/Mastery)
Uploaded ID
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