Over the course of my career, I have developed proven Technical Support, Customer Service, Cold Caller (Health and Real Estate) , Chat Support ,
Skills and Experience
1. Technical Support (Agent , SME , Supervisor and Manager)
2. Customer Service (Agent , SME , Supervisor and Manager)
3. Real Estate Cold Caller (2 to 3 Appointments a day as a Target)
4. Real Estate Skip Tracer (100?curacy)
5. Real Estate Manager (Managing Team and closing deals)
6. Data Analyst (Handling Excel File, Google Sheet , Calendar Appointment and CRM Management)
7. Health Insurance Data Entry (Enrolling Client , Uploading Documents and AOR at Risk Management)
8. Health Insurance
9. Health Insurance Text Marketing
10. Health Insurance Cold Calling
CRM & SOFTWARE USED
1. Phone Burner(CRM & Dialer)
2. 8x8 (Dialer)
3. LeGrand (CRM)
4. Mojo (CRM & Dialer)
5. Dial Pad (Dialer)
6. Follow up Boss (CRM & Dialer)
7. Fresh Desk (CRM)
8. Aloware (CRM & Dialer)
9. PropSteam (Leads/Skip Trace)
10. True People Search (Leads/Skip Trace)
11. Fast People Search (Leads/Skip Trace)
12. SMSiT (Texting Campaign)
13. Ring Central (Dialer)
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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