Executive Assistant with Customer Service & CRM Pro

Overview

Looking for full-time work (8 hours/day)

at $15.00/hour ($2,640.00/month)

Bachelors degree

Last Active

November 15th, 2024 (6 days ago)

Member Since

August 8th, 2019

Profile Description

Hey there! It's Upgrade to see actual info! I'm a highly organized and detail-oriented professional with 8 years of experience streamlining administrative tasks, delivering exceptional customer service, and managing CRM systems effectively. I'm passionate about helping businesses succeed by streamlining their processes, building strong client relationships, and contributing to my client's success.

My expertise includes:
Executive Assistance: I manage calendars and emails, schedule meetings, handle travel arrangements, prepare presentations, and provide executive administrative support.

Customer Service: I handle inquiries via chat and email with prompt and effective resolution. I also build rapport with clients to ensure a positive and lasting customer experience.

CRM Management: I optimize CRM databases to ensure data accuracy and accessibility. I develop effective funnels, membership portals, email automation, and workflows. I analyze customer interactions to identify trends and opportunities. I implement CRM strategies to enhance client engagement, improve operational efficiency, and drive business growth.

I'm proficient in: 
Kleq
Go High Level
Ontraport
Kartra
Calendly
WordPress
Microsoft Suite
Google Workspace
Trello
Asana
Slack
Active Campaign
Flodesk
Mailerlite
Infusionsoft
Mailchimp
Convertkit
AWeber

I'm here to lighten your administrative load, freeing your time for strategic thinking and leadership. Feel free to reach out, and let's work together to achieve your goals.