Current Employment Status:
Hired Full Time on Aug 28, 2021

Joan

Customer Support, Marketing Automation Specialist

80 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $14.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 8th, 2024 (yesterday)

Member Since

April 22nd, 2012

Profile Description

I have 13 years of experience working as a freelancer. Over the past 6 years, I’ve worked in non-voice sales and technical customer support in e-commerce. I also have knowledge in web development, SEO, social media marketing, and quality assurance.

My current focus is on Kartra and GoHighLevel (GHL), where I’ve developed strong expertise in setting up and managing accounts. I also have experience in product research and dropshipping using Shopify and Oberlo, as well as product research on Amazon.

I’m a resilient and adaptable person who can handle repetitive and complex tasks with minimal supervision. I work well under pressure and have a reliable setup, including a stable internet connection and a good workspace. English is my second language, but I am fluent and able to communicate clearly and professionally.

If you’re interested, I’ll be waiting to hear from you.

Top Skills

Advertising » Campaign Building

Experience: 2 - 5 years

In campaign building, I design and execute marketing initiatives using various platforms. I work with teams to set goals, identify target audiences, and create engaging content. I also analyze performance data to improve results and drive business growth. The tools I commonly use include Kartra, GoHighLevel (GHL), Clickfunnels, Kajabi, Google Ads, Google Analytics, and Buffer.

Customer Support

Experience: 5 - 10 years

In my six years as a customer support representative at a live chat company, I contributed to the company's growth by providing live chat and email support for technical issues, managing sales, and conducting product testing. I ensured customer satisfaction, converted leads into customers, and helped maintain a high-quality product.

Website Builder

Experience: 5 - 10 years

I have extensive experience building websites using Kartra, GoHighLevel (GHL), Kajabi, Clickfunnels, WordPress, and Shopify. I create visually appealing, user-friendly websites, implement effective sales funnels, and integrate e-commerce functionality. My expertise across these platforms enables me to deliver tailored and engaging online experiences for my clients.

Other Skills

Advertising » Google Ads

Experience: Less than 6 months

In my current role, I am actively working on improving my skills in performing ads on platforms like Google Ads. While I acknowledge that I am still developing my expertise, I am dedicated to honing my abilities and staying updated with the latest industry practices. I strive to optimize ad performance and deliver effective results for the campaigns I manage.

E-Commerce » Product Research

Experience: 1 - 2 years

In my experience, I have conducted extensive product research on Amazon and eBay sellers engaged in dropshipping, focusing on high-demand products that have generated significant sales. I have identified profitable niches and studied successful sellers to gain valuable insights into effective strategies for maximizing sales in the dropshipping industry.

Project Management

Experience: 2 - 5 years

In my project management experience, I have successfully managed entire campaign projects, from setting up pages to generating leads that drive sales. I collaborate closely with stakeholders and clients, coordinate teams, track progress, and optimize campaigns for better results. My expertise ensures smooth execution and successful outcomes for companies and clients looking to boost sales through effective campaigns.

Basic Information

Age
35
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  107
DISC
Dominance: 19
Influence: 9
Steadiness: 42
Compliance: 30
English
C2(Advanced/Mastery)
Uploaded ID
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