Data Entry, VA, Content Moderator, Customer Representative

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 5th, 2025 (2 days ago)

Member Since

August 3rd, 2019

Profile Description

I am a dedicated and detail-oriented professional with over six years of experience in the BPO industry, specializing in customer service, sales, order management, chat support, and social media moderation. My strong background in handling customer inquiries, resolving technical issues, and managing orders ensures that I can deliver excellent service in a remote setting.

Skills & Expertise:
 Customer Support & Sales – Experience in inbound sales, handling customer concerns, and providing technical assistance.
Order Management – Processing and tracking orders, coordinating with suppliers, and ensuring timely deliveries.
Chat & Social Media Support – Engaging with customers in real time, resolving concerns, and maintaining a positive brand image.
 Medical Records Management – Assisting patients in retrieving medical records while ensuring confidentiality and compliance.

TOOLS:   Outlook, Google Suite, Slack, Athena Health EMR, Microsoft Teams, Microsoft Office, Zoom, Google Drive, Salesforce, GoHighLevel, Calendly, Canva, Brandwatch, Sprout Social, Comment Guard, Oracle

I am passionate about providing top-notch customer service and always strive to improve efficiency and customer satisfaction. If you're looking for a reliable and hardworking professional, let's connect!