Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
February 26th, 2025 (today)
Member Since
August 3rd, 2019
Profile Description
I have been working in the customer service industry for 4 years now. I have worked with accounts like healthcare, telco, and e-commerce. I am skilled in CRM tools like Zendesk, Kustomer, Emplifi and have on hand experience with Shopify, Recharge, Stripe, and Monday. I am proficient in processing, canceling and editing orders in Shopify, updating customer's details, checking and creating discounts, creating and sending draft invoice, processing refunds, replacements, and handling Shopify disputes. I have experience working directly with Couriers for any delivery issues and delays. I have also experience with Shopify and Stripe disputes. In my previous roles, I assisted customers through phone, live chat,
Top Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
Helping clients with their business through exceptional customer service
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
process, cancel, or edit orders, edit customer details, process refunds and replacements, check and create discounts
Other Skills
Project Management » Monday
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, NCR
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 30
- Influence: 19
- Steadiness: 21
- Compliance: 30
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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