• CISCO background o Configuring Cisco 1800 and 2800 series routers on different protocols such as RIPV1, RIPV2, Static Routes, OSPF, EIGRP, BGP, MPLS, GRE Tunnel. o Configuring switch standby protocols – HSRP, GLBP, VRRP. o Knowledgeable in configuring Cisco catalyst switches such as 2950, 2960, 3550, 3560 and 3750 with protocols such as VLAN, VTP, STP, Trunk, RSTP, Inter-VLAN Routing, and Port-Security. o Setup Site to Site VPN o Knowledgeable on using Putty and packet tracer including coding and configuration. o Knowledgeable on VOIP Telephony Services (SCCP And SIP configuration) o Knowledgeable on LAN/WAN, TCP/IPv4 and IP Configuration. o Knowledgeable in configuring Cisco Access Point (AP) o IP Subnetting• Server administration and maintenance (Windows Server)• Familiar with backup tools such as Arcserve UDP & Shadowprotect.• Knowledgeable in Mac Operating System, iOS Devices, Apple products and its services.• Hardware Troubleshooting and Installation for Windows OS, Mac OS based computers and Apple iOS devices.• Troubleshoot network problems on various platforms and appliance, including Cisco Meraki, Cisco, Juniper, Fortigate, Mikrotik, Pfsense, vCloud edge gateway and azure network.• Proficient in using Microsoft Excel Formulation.• Knowledgeable on ticketing tools/system such as AutoTask, ConnectWise.• Knowledgeable on RMM tools such as NinjaOne & Ncentral solarwinds/nable.
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Gaurab - Adhikari
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