Mariecris
Customer Service Representative|E-commerce VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
High school diploma
Last Active
November 4th, 2024 (yesterday)
Member Since
July 31st, 2019
Profile Description
As a customer service representative with over 7 years of experience handling phone,
In addition, I have experience working as an e-commerce customer service associate, where I gained knowledge of various e-commerce platforms, order management systems, and shipping procedures. I am also familiar with helpdesk software such as Zendesk and Freshdesk to manage customer inquiries and maintain customer satisfaction.
Here is a brief overview of the services I can offer:
Administrative WorkSocial Media ManagementResearchCustomer Servic
I am confident that I can provide outstanding support to your customers and contribute to the success of your business.
Top Skills
Customer Support
Customer Support » Phone Support
Customer Support » Ecommerce
Experience: 2 - 5 years
For the past two years, I've been serving as a Customer Service Associate at an e-commerce enabler company. My primary responsibility revolves around responding to customer inquiries and generating tickets based on chat interactions. This includes engaging with social media comments and promptly replying to customer emails. I diligently ensure that all queries are addressed comprehensively, striving to deliver top-notch customer service at every interaction.
Other Skills
Video Editing
Customer Support » Email Support
Customer Support » Technical Support
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Gapan, Nueva Ecija
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33
- Influence: 30
- Steadiness: 23
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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