Professional call center representative with over 6 years of experience in the call center industry
and over 1 year in Real estate as CSR/VA/sales. Passionate about delivering high quality
customer service with a customer-centric approach to ensure customer satisfaction in every call.
In depth assessment on customers’ needs to provide or up-sell solutions. Proven skills in
problem solving, root cause analysis and efficiency in utilizing tools to deliver fast and accurate
resolution
- Strong oral and written communication skills
- Customer Service tasks /
Extensive Knowledge of Adobe Creative Suite. Completed several Online courses for Graphics Design
- Video editing
- logo design
- Photoshop
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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