Sherlly

Versatile Virtual Assistant | Customer Service & Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.01/month)

Associates degree

Last Active

March 20th, 2025 (6 days ago)

Member Since

July 30th, 2019

Profile Description

Versatile Remote Professional | Customer Service | Data Entry | eCommerce Operations

Hello! I am Upgrade to see actual info, a dedicated and adaptable professional with over 9 years of experience in Customer Service, Data Entry, and eCommerce Operations. I bring a strong work ethic, attention to detail, and a passion for efficiency to every project I take on.

What I Bring to the Table:
Customer Service Excellence: Proven expertise in handling inbound and outbound calls, chat, and email support, ensuring customer satisfaction, and building strong relationships.

eCommerce Operations: Skilled in Shopify management, processing orders, handling refunds and returns, and managing customer inquiries with accuracy and professionalism.

Data Entry and Lead Generation: Meticulous data management, research, and entry, ensuring information is accurate and up-to-date.

Healthcare Experience: Knowledgeable in EMR, HIPAA Compliance, Insurance Verification, and Prior Authorization, enhancing operational efficiency in medical processes.

Remote Work Ready: Successfully working remotely since the pandemic, demonstrating independence, self-discipline, and effective communication skills.

I am looking for opportunities where I can leverage my skills in a non-client-facing role, focusing on data management, administrative support, or eCommerce tasks.

Let's connect and explore how I can add value to your business!