Lorena

Virtual Assistant / Customer Service Representative / Data Entry

85 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $9.00/hour ($1,782.00/month)

Associates degree

Last Active

March 22nd, 2025 (2 days ago)

Member Since

July 30th, 2019

Profile Description

Experienced Virtual Assistant with a strong background in providing comprehensive administrative and technical support. Proficient in Appointment Setting, Calendar Management, Customer Service, Date Entry, Project Management, Email Management, Insurance Claims Management. Highly organized and detail-oriented, with a proven ability to manage multiple tasks efficiently. Good Technical skills. Proficient in using various customer service platforms and tools and excellent oral and written communication skills. I am committed to providing exceptional service and exceeding client expectations.

Top Skills

Customer Support

Office and Administration » Email Management

Experience: 5 - 10 years

Experienced in providing prompt, courteous, and effective email support to resolve customer inquiries and issues and proficient in handling high volumes of email support tickets while maintaining a high level of customer satisfaction.

Virtual Assistant

Experience: 2 - 5 years

Experienced Virtual Assistant providing comprehensive administrative, technical, and creative support to clients. Proficient in managing tasks such as Email Management, Scheduling, Data Entry, Project Management, Insurance Claim Management, and customer service.

Other Skills

Real Estate » Appointment Setting

Experience: 2 - 5 years

Proficient in setting appointments via phone, email, and online platforms, ensuring accurate and timely scheduling. Experience includes managing complex schedules and coordinating appointments across multiple time zones.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 10+ years

Proficient in utilizing various data entry software and systems, including. Microsoft Excel, Google Sheets, CRM systems and maintaining confidentiality and adhering to data security protocols

Basic Information

Age
30
Gender
Female
Website
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Address
Mexico, Pampanga
Tests Taken
IQ
Score:  128
DISC
Dominance: 23%
Influence: 16%
Steadiness: 39%
Compliance: 22%
English
C1(Advanced)
Government ID
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