Ma.

8 years Customer Service (Phone, Chat, Email) / E-commerce VA

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Overview

Looking for part-time work (6 hours/day)

at $7.70/hour ($1,016.40/month)

Bachelors degree

Last Active

January 20th, 2025 (today)

Member Since

July 29th, 2019

Profile Description

* Customer Service* Chat Support* Technical Support* Retention* Communication* Time Management* Email management* Research* Multi-tasking* Problem SolvingTools I am familiar with:* Zendesk* Slack* Zopim* Talkdesk* Gmail* Microsoft Word* Microsoft Excel
I worked as a customer support, chat, email and technical support representative for 8 years. I have attained my Bachelor’s degree in Mass Communication with a Major in Broadcasting. I am excellent at multi-tasking and problem solving. I've handled different modalities with different accounts (US & UK). Always excited learning more skills.

Top Skills

Customer Support

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Creative Writing

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Marketing » Email Marketing

E-Commerce » Inventory Management » Quality Control

Real Estate » Lead Generation

Customer Support » Email Support

Customer Support » Ecommerce

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Email Management

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taytay, Rizal

Tests Taken: DISC
Dominance: 42%
Influence: 19%
Steadiness: 30%
Compliance: 9%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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