Expert in Customer Service / Professional in Lead Generation

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

October 30th, 2024 (2 days ago)

Member Since

July 26th, 2019

Profile Description

I'm Upgrade to see actual info, a results oriented professional with a goal to always provide excellent customer service while maintaining integrity and quality to every customer interaction.
- I am an expert in Phone and Email Customer Service, Lead generation, Sales, and Data Entry
- I am highly experienced in using CRM platforms such as Helpdesk, Basecamp, Gorgias, Shopify, Slack and Salesforce
- I am proficient with G Suite and Microsoft Office
My 14 years of working experience helped me garner the following expertise:
- Excellent Communication - I am fluent in English, and very comfortable and confident in communicating over the phone. I efficiently respond to email and chat.
- Results Oriented - I resolve customer's concern and inquiry with a taylor fit resolution
- Problem Solving - I maximize my resources and always think outside of the box
- Independent - I require very minimal supervision, while ensuring high quality of work
- Multitasking - I can navigate with different platforms, and tools needed to complete the job
- Quick Learner - I adapt to changes pretty well, and can easily follow instructions
- Integrity - I treat my customer's business as if it is my own, and always observe information security
- Professionalism - time is gold, I maximize the work I deliver in the given time
- Team Player - I am an honest, easy to be with person. I value relationship with my colleagues and respect diversity.
I have worked and thrive with the following fields:
- US clothing company
- US Healthcare Lead Generation campaign
- US Dropshipping company
- US Credit card services and sales thru value generation
- US Mortgage lending company and lead generation
- Australian Gas and Light and Australian Mobile phone provider
- US IP phone provider
- Canadian Internet Service and Cable provider
I look forward to be a great addition to your company.