Ina
Client Relationship Manager | Admin Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $16.00/hour ($2,816.00/month)
Bachelors degree
Last Active
January 4th, 2025 (today)
Member Since
July 24th, 2019
Profile Description
I'm
With over 10 years of experience in the industry, I have honed my skills in understanding client needs, fostering meaningful connections, and creating exceptional customer experience.
Throughout my career, I have had the privilege of working with diverse clients across various sectors, allowing me to develop a versatile approach tailored to each unique relationship.
I am continually inspired by the possibilities of establishing effective client relationships and I thrive on exploring new techniques and ideas.
PORTFOLIO:
I have Full Professional Proficiency in the English Language in both verbal and written communication. My English Level is C2 (Advanced/Mastery) which is approximately equivalent to CPE, an IELTS band score of 9 or 120 at TOEFL iBT.
_________________________________________________________________________________________
INTERESTS AND HOBBIES:
travelling, sports - most especially soccer, surfing, computers, reading, movies, the arts, arts and crafts, painting, an eclectic love of music, gathering knowledge, nature and the great outdoors.
Go-Getter. Dreamer, Beach Bum, Footballer, Movie Buff and Art Enthusiast.
Has an eclectic love of music. People Person.
Bookworm with a decent collection of books. Has a passion for writing. Loves bacon and chocolate.
_________________________________________________________________________________________
ORGANIZATIONS:
*IPC - (2024)
Admin Assistant to CEO
*Paver - Sales Department (
Remote Account Manager
*Traffic Ads / WM (
Client Manager/Client Success Manager, Recruitment and Hiring Specialist
*AUR & ALL (
Client Success Manager/Executive Assistant/F
*LEXMARK Research and Development Corporation (
Printer Hardware-Software Technical Specialist/Functional Trainer/Back Up Trainer
*Etelecare Global Solutions / Stream Global Services (
Vonage VOIP Technical Support and Customer Care
Top Skills
Customer Support
Experience: 10+ years
Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Provide support with the goal to keep customers satisfied with the business’s products.
Customer Support » Phone Support
Experience: 10+ years
Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Provide support with the goal to keep customers satisfied with the business’s products.
Office and Administration » Client Relationship Management
Experience: 5 - 10 years
Handle Client Relations focusing on relationships that promote satisfaction, retention and loyalty which include but are not limited to the following: Customer Relationship Manager focusing on client delight and client satisfaction, Onboarding process in-charge for clients, Work to establish rapport with customers and clients.
Other Skills
Marketing » Content Creation » Proofreading
Experience: 10+ years
Proofread Documents, Draft emails and messages, Handle Client Communications
Customer Support » Email Support
Experience: 10+ years
Proofread Documents, Draft emails and messages, Handle Client Communications
Customer Support » Technical Support
Experience: 10+ years
Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Provide support with the goal to keep customers satisfied with the business’s products.
Customer Support » Social Media Moderation
Experience: 2 - 5 years
Manage and update client portfolios, Build and maintain client database. Curate postings of products and services to be posted on social media platforms
Marketing » Digital Marketing
Experience: 2 - 5 years
Manage and update client portfolios, Build and maintain client database. Curate postings of products and services to be posted on social media platforms.
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CEBU CITY, CEBU
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 44%
- Influence: 23%
- Steadiness: 22%
- Compliance: 11%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.