Angelyn

E-commerce Customer Service & Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

College

Last Active

March 31st, 2025 (3 days ago)

Member Since

July 17th, 2019

Profile Description

With more than 1 year of call center experience and more than 5 clients in freelancing, I have provided excellent customer service, from handling basic account concerns to resolving customer's technical issues and following proper guidelines & company policies. I was also certified as a Financial & Technical agent after going through months of training and a nesting period at a well-known call center worldwide.

STRENGTHS & SKILLS:
Typing skills (58 to 64 words per minute)
Microsoft 365 & Google Suite
Cloud storage such as G Drive, Dropbox & OneDrive
Project Management Tools ( Trello, Asana, Pipedrive, Launch27)
Social Media marketing and account management
Basic Photo Editing using Photoshop & Canva
Troubleshooting and technical support for home appliances & bathroom fixtures
VoIP software, Zendesk CRM, Citrix, Netsuite & Salesforce
Logistics & Map route assistance
Booking or scheduling house or commercial cleanings with customers & cleaners
Basic Payroll via Gusto<8efe80624d780eba0c6493ec45140364>Email Organization/Management
Chat Support for Online Dating Apps and the like