cereza
Excellent Customer Service Representative
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
Bachelors degree
Last Active
December 19th, 2024 (6 days ago)
Member Since
July 13th, 2019
Profile Description
My experience in the customer service industry taught me on how to reach and exceed customer expectations and provide a great customer experience.
I am a focused person, and always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning new in my work.
Task
Chat Support
Fraud Management
Escalation Management
Admin Tasks
Outbound/Inbound cal
Cold Calling
Tools:
CRM
Canva
Microsoft Office
Slack
Olark
Help scout
MailChimp
Zendesk
Achievements:
2020 Hall of Fame Awardee (Customer Service)
SmartChat Champion
Consistent top performer from 2016 to present
Think we're an ideal fit? Reach out - I'm ready to collaborate and redefine success in business with you!
Top Skills
Customer Support
Experience: 5 - 10 years
Been a customer service representative for 7 years.
Customer Support » Email Support
Experience: 2 - 5 years
Other Skills
Customer Support » Social Media Moderation
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dasmarinas city, Cavite
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 51
- Influence: 12
- Steadiness: 30
- Compliance: 8
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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