Excellent Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

September 30th, 2024 (yesterday)

Member Since

July 13th, 2019

Profile Description

My experience in the customer service industry for 8 years taught me on how to reach and exceed customer expectations and provide a great customer experience.
I am a focused person, and always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning new in my work.
Task:
????Email Handling
????Chat Support
????Fraud Management
????Escalation Management
????Admin Tasks
????Outbound/Inbound call
???? Email Marketing
???? Cold Calling
Tools:
?CRM
?Canva
?Microsoft Office
?Slack
?Olark
?Help scout
?MailChimp
?Zendesk
Achievements:
????2020 Hall of Fame Awardee (Customer Service)
????SmartChat Champion
????Consistent top performer from 2016 to present
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