ECommerce & Dropshipping Specialist | Social Media VA

I have been working as an eBay Dropshipping Virtual Assistant for over two years. My responsibilities include conducting detailed product research to find high-demand, profitable items, fulfilling orders promptly, and managing inventory. I also maintain strong relationships with suppliers to ensure smooth order processing and timely deliveries. Additionally, I handle customer inquiries, resolve issues, and provide top-notch support to ensure high customer satisfaction. My experience has equipped me with excellent organizational skills, attention to detail, and a deep understanding of eBay’s platform and dropshipping best practices.

I have 2 to 5 years of experience in customer support, providing exceptional service across various platforms. I am skilled in handling customer inquiries, troubleshooting issues, and resolving complaints in a timely and professional manner. My experience includes managing live chat, email, and phone support, ensuring customer satisfaction through clear communication and prompt solutions. I am proficient in using CRM tools to track customer interactions, follow-up on unresolved issues, and maintain detailed records. My focus is always on delivering a positive customer experience and building long-term relationships

I have 6 months to 1 year of experience running Facebook Ads campaigns. I am skilled in creating targeted ads, managing ad budgets, and optimizing campaigns for better performance. My experience includes conducting market research to identify the right audience, testing ad creatives and copy, analyzing campaign results, and adjusting strategies to maximize return on investment (ROI). I’ve worked on promoting products and services, optimizing Facebook Ad accounts, and understanding Facebook's ad platform to increase brand visibility and drive sales