Technical Support/Service Desk Analyst/ Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $9.09/hour ($800.01/month)

Associate Degree

Last Active

March 18th, 2025 (3 days ago)

Member Since

July 12th, 2019

Profile Description

DEDICATED | EXCELLENT| COMMITED| GOAL DRIVEN
I am responsible for managing everything virtually. Respond to emails and phone calls, schedule meetings, book travel, and accommodations, manage a contact list, organize managers’ calendars, and provide customer service as the first point of contact. Been in the BPO industry for about more than 8 years. I have customer service experience, technical support experience, service desk knowledge supporting cloud-based application; ITIL knowledge, and lead/supervisory knowledge and skills. Been handling teams and acting as support for ride-sharing app and with telecommunication accounts.
I am proficient in the following:
- Zendesk
- GMAIL Suite
-OMNI
- Technical Administrative
- Data Entry
- Email Marketing
- Basic Photo Editing
- Internet Research
- Web Management Expert in Google Products, Microsoft Office Programs & Social Media Platforms
Most Importantly, I AM WILLING TO LEARN
Message me. Let's do business together! Let us achieve success together!

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