Virtual Assistant/ Customer Service/ Social Media Manager
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Experience: 5 - 10 years
In my previous company which is PESOSTAR LENDING CORPORATIONS my role as a customer service, I've so many encountered an Irate client regarding on they are being harrassed by our collector agent, when I handled this kind of situation first things first I will stay calm, listen and empathize them. after that I am treating customer with respect and find solutions that actually meet the customer needs.
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