Mary

Email support, Customer Service and Virtual Assistant

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 6th, 2025 (6 days ago)

Member Since

July 5th, 2019

Profile Description

I have over three years of experience in customer service, handling both inbound and outbound interactions. During this time, I developed strong skills in customer engagement and became proficient with various tools used in customer service. Additionally, I have one year of experience in email support, where I effectively managed emails and provided professional responses to clients.I am well-versed in using CRMs such as Podio, Asana, and others. Currently, I have over five years of experience as a Virtual Assistant, including a year as a manager for a company specializing in virtual assistant services. I am knowledgeable about various dialers and have extensive experience in the real estate industry.Furthermore, I have served as an administrative assistant for an Airbnb host, managing properties, and as an executive assistant to a business owner. These roles have strengthened my organizational, multitasking, and communication skills.