AdSkills, LLC. February 2019 to present
Customer Support, Podcast, and Social Media Manager
- invite and schedule podcast guest
- setting up podcasts to different platforms
- scheduling podcast episodes
- uploading, scheduling, and managing social media posts for the podcast
- gathering content for social channels
- assigning tasks for graphics and video to tea
- uploading, scheduling, and managing social media posts
- creating headlines for YouTube videos
- managing customer inquiries via
- reporting weekly metrics
- gathering data and submitting chargeback reports
- managing cancelation and refunds of member’s subscriptions
- general administration work
- creating a process and articles for team knowledgebase
INSPIRE ENTERPRISES February – April 2018<8efe80624d780eba0c6493ec45140364
- gather products to feature for
- create
- write articles
- set up
- schedule
- create discounts for
- create and schedule
- project management
CONJURE SOLUTIONS INC. July 2017 - November 2017<8efe80624d780eba0c6493ec45140364
- review
- pull
- pull
- coordinated tasks to other
- data entry
BERT MARTINEZ COMMUNICATIONS
Virtual Assistant/ Segment Producer July 2012 - December 2016
- prospecting
-
- setting up appointments
- scheduling show guest and regular contributors
- calendar management
- uploading show podcast notes
- managing live podcast
- coordinating and assigning audio and video for editing
- managing social media sites and Wordpress
- input Zoho CRM
- general administration works
- data entry
PROSPECTING COORDINATOR May 2012 - July 2012
-
- appointment setting
- input CRM
- online research
BATHALA MARKETING INDUSTRIES, INC. (ZIEBART) April 1998- January 2002
Customer Service Officer
- Supervise customer inquiries who visit the branch for any car services they need
- Assessed mechanical and body repairs of the customer’s unit
- Coordinates and facilitates all necessary documents
for the process of insurance claims
- Negotiates all prices for the claim with the accredited insurance companies
- Submit daily and monthly sales reports
- Marketed all new products through telemarketing and up-selling and cross-selling
GRAND INTERNATIONAL AIRWAYS October 1995- March 1998
Ticketing and Reservations Customer Service Supervisor
- Supervised customer service agents for departures and arrivals
- Supervised telephone and walk-in inquiries regarding tickets sales and flight schedules
- Issue domestic and international tickets to passengers
- Facilitates passengers for any flight disruption or delays
- Systemized monthly schedules for ticketing and reservations agents
Experience: 5 - 10 years
I have more than ten years of experience in customer service.I have a proven track record of delivering prompt and efficient solutions, ensuring customer satisfaction at every interaction. I am committed to delivering a seamless and positive experience, building lasting relationships with the company's valued customers.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.