Alona

Customer Service Support and VA

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 25th, 2025 (10 days ago)

Member Since

July 1st, 2019

Profile Description

I've spent 13 years in the BPO industry, with almost 12 years as a Team Manager. I've managed teams, reported directly to clients, and overseen Sales, Billing, and Back Office operations. I'm great at creating detailed reports and analyses for client presentations.Earlier in my career, I was a hybrid specialist, handling voice,??email, and chat support. Recently, I've gained experience as an OF Team Leader and completed Sales Manager training, which has further enhanced my leadership and sales skills.Additionally, I have Customer Service Representative experience for a Canadian eCommerce account, managing??email and chat inquiries while completing end-of-day sales data entry.