As a customer service specialist for almost 6 +years of experiencing resolving complex customer inquiries. I am adaptable, passionate, committed and providing approachable personality in communicating with different customer/ provider/nurses/MD/. Identifying the root cause of their concern. I am eager to provide a long term resolution, make sure that all concerns are address to increase customer retention, and always have a satisfactory service.I have handled inbound, outbound calls. I also have a experience answering
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