My main service is to provide high-quality support to my clients, maintain a good and long-term relationship, and commit to helping my client's business grow and succeed.
Experienced Home-based Virtual Assistant for more than 10 years.
Been with the BPO industry for more than a year as a Retention Specialist and Technical Support for an international telecommunication account.
-Virtual Assistant for an eCommerce Platform – More than 2 years’ experience handling
Amazon, Big commerce, Etsy, Shopify and Magento Platform for listing products with creating
invoices, sales reporting and inventory using FreshBooks and QuickBooks Online.
-General Virtual Assistant for Real Estate – More than 2 years’ experience handling
outbound and inbound calls for Real Estate support. Doing lead generation, skip tracing and
gathering property information using Zillow and Realtor and managing data using Podio and
CRM, capable in handling Trello, FollowUp Boss, Sherpa, Go High Level, REIsift, REI
Blackbook, REISimple, DocuSign, Canva, HubSpot, Mailchimp, Callrail, Mojo, ReiReply,
kvCORE,AppFolio,Brivity, Dialpad, Skipio, Slack, and
-Executive VA and General Admin Support – More than 2 years experience in data collection, web scraping,
create landing pages and
and healthcare. Expert working with WordPress, MS Word, MS Excel, MS PowerPoint,
Gsuite-sheets, docs, slides, MailChimp, Kajabi, Xero and ConnectWise. Worked as Procurement
& Admin Officer, process invoices, billing, calendar scheduling, booking, content creation and
newsletter using WordPress, ActiveCampaign, Wufoo, Ontraport, Leadpages and admin task.
-Photo and Video Editor – More than a year experience in designing book cover, posters,
flyers, YT thumbnails, product catalogs and video reviews. Experience working with Adobe
Premier Pro, Canva, Photoshop and Camtasia.
-Customer Service – More than 2 years’ experience in taking inbound calls and making
outbound calls. Experience working with Zendesk, X-Lite, Netsuite, Trello, Salesforce, Forefront
CRM, Ring Central, Zapier and Zoho CRM. Handled telecommunication account, cable services
technical account, MCA (merchant cash advance campaign), Home and Car Insurance and Real
Estate.
-Data Entry with Social Media Management – More than 2 years’ experience in handling
volume of data entry works, document conversion, social media moderator, SMM, writing and designing social media content, run fb ads & blog posting.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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