Tricia

Customer Service Representative

Verified

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 3rd, 2025 (4 days ago)

Member Since

June 22nd, 2019

Profile Description

Engaging and patient customer service professional with 5+ years of experience responding to all types of customer inquiries. I have experience in Airbnb, Sales, Billing, Technical Support and Upgrade to see actual infoveral accounts that I have handled are AT&T, Verizon, Foxtel and Airbnb.
Resolves product issues by clarifying the customer's complaint; determining the cause of the problem, resurfacing customer interests, selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Ensuring protection of customers' data by following NDA protocols and policies.
I honed my ability to provide top-notch customer service through various communication channels. I was responsible for managing customer inquiries via email, chat, and phone, ensuring prompt and accurate responses. My strong interpersonal and problem-solving skills allowed me to establish rapport with customers and turn potentially negative interactions into positive ones.