Former Bank Officer | Data Entry

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors of Science in Business Administration Major in Business Economics

Last Active

October 2nd, 2024 (49 days ago)

Member Since

June 13th, 2019

Profile Description

Experienced and results-driven former Assistant Bank Manager with a proven track record of driving operational excellence, enhancing customer satisfaction, and achieving financial goals. 

Possessing a strong foundation in banking operations, team leadership, and customer relationship management, I am adept at implementing strategic initiatives to streamline processes, improve efficiency, and ensure regulatory compliance. With a commitment to fostering a culture of excellence and delivering exceptional service, I excel in motivating teams to achieve their full potential while consistently exceeding organizational objectives.

Key Skills and Expertise:

Banking Operations Management: 

Proficient in overseeing daily banking operations, including cash handling, transaction processing, and account management. Skilled in optimizing workflow processes to maximize productivity and minimize risk.

Team Leadership and Development: 
Experienced in leading and mentoring teams to deliver outstanding results. Capable of cultivating a collaborative and high-performance work environment through effective coaching, training, and performance management.

Customer Relationship Management: 
Demonstrated ability to build strong, lasting relationships with customers by providing personalized financial solutions, addressing inquiries, and resolving issues promptly. Committed to delivering exceptional customer service to drive loyalty and retention.

Financial Analysis and Planning: 
Proficient in analyzing financial data, assessing risk, and developing strategic plans to achieve revenue targets and business objectives. Experienced in budgeting, forecasting, and cost control measures to optimize financial performance.Regulatory 

Compliance: 
Thorough understanding of banking regulations and compliance requirements, including Anti-Money Laundering (AML), Know Your Customer (KYC) guidelines. Skilled in ensuring adherence to regulatory standards and implementing necessary controls and procedures.

Professional Experience:
Assistant Bank Manager
BPI, Iligan City
2008-2018
* Oversaw daily branch operations, including cash management, customer service, and staff supervision, ensuring adherence to policies and procedures.
* Led a team of banking professionals, providing guidance, training, and support to achieve individual and team goals.
* Developed and implemented strategies to enhance customer experience, resulting in increased satisfaction scores and improved retention rates.
* Conducted financial analysis and performance evaluations to identify opportunities for revenue growth and cost reduction.
* Maintained compliance with regulatory requirements and internal controls, mitigating risk and ensuring a safe and sound banking environment.


Other Skills: 
* Knowledgeable in Microsoft software application programs such as MS Word, MS Excel, MS Power Point; Google Sheet, Google Drive, Canva and data encoding/clerical works as well as doing research and gathering data. 
* Easily trainable and can work under pressure even with little supervision, enthusiastic, and highly self-motivated. 
* Negotiation, Teamwork, Decision Making, Research & Strategy, Emotional Intelligence, Outbound Marketing, Email Marketing, Sales & Marketing, Data Entry.