Current Employment Status:
Hired Full Time on Apr 15, 2024
A commercially aware as a Senior Team Lead who has the ability to drive a Call Center forward and add value to its operations. I am experienced in successfully managing, delegating task, mentoring, coaching and leading a call center team. I fully understand the value of superior customer. Possessing excellent communication skills means I am able to relay clear and concise performance goals and expectations to staff and management teams. My approach is always professional, clear and direct, at the same time my greatest strengths is ability to delegate task, collate, analyze and interpret statistical information.
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