Siffrei
General Virtual Assistant/ Customer Service
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $10.00/hour ($880.00/month)
Bachelors degree
Last Active
March 20th, 2025 (2 days ago)
Member Since
June 8th, 2019
Profile Description
Dedicated customer service professional with over seven years of experience in delivering exceptional support in fast-paced environments. Proven ability to resolve complex issues and enhance customer satisfaction through effective communication and problem-solving skills. Experienced in utilizing e-commerce platforms, particularly Shopify, to assist clients in navigating challenges and optimizing their online presence. Adept at building strong relationships with customers, analyzing feedback for continuous improvement, and collaborating with cross-functional teams to enhance service delivery. Committed to providing a positive experience and fostering loyalty among clients.
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
During my time as a customer service representative at Shopify, I learned the importance of empathy and effective communication while assisting customers with everything from technical issues to marketing strategies. It was rewarding to see how my support empowered business owners to achieve their goals and succeed in the online marketplace.
Customer Support » Sales Support
Experience: 2 - 5 years
Other Skills
Customer Support
Experience: Less than 6 months
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Responsible for generating leads through phone calls, social media and emails. Research, track, maintain and update leads.
E-Commerce » Product Research
Experience: Less than 6 months
I carry out market research, examines data, and interprets customer feedback to guide product development and product marketing.
Customer Support » Email Support
Experience: 6 months - 1 year
Customer Support » Technical Support
Experience: Less than 6 months
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Alfonso, Cavite
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 45%
- Influence: 19%
- Steadiness: 30%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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