Digital Marketing

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

June 26th, 2024 (5 days ago)

Member Since

June 6th, 2019

Profile Description

PROBLEM SOLVING SKILLS
Solve problems during guest complaints
ABILITY TO STAY CALM UNDER PRESSURE
While it would be nice if you only needed to focus on one thing at a time, most jobs for front desk professionals require multitasking in a fast-paced environment. At any given moment, you may need to answer the phone, greet a guest, sign for a package and process a credit card transaction simultaneously. Employers look for candidates who can do so without losing their Upgrade to see actual infoANIZED AND DETAIL ORIENTED
All that multitasking can lead to piles of paper and plenty of mistakes if you’re not also organized and detail oriented. If you want to work at the front desk, you should be able to keep track of your progress on multiple tasks, maintain a neat and tidy workspace, and complete complex processes and procedures without errors.
STRONG INTERPERSONAL SKILLS
It takes a team to run a hotel, and you might not always see eye to eye with everyone on it. If you’re applying for a front desk position, make sure the employer knows that you are skilled at functioning on a team and getting along with a variety of different people.
4. ABLE TO WORK FLEXIBLE SCHEDULE
Hotels and resorts are 24/7 businesses. Guests come and go at all hours, and someone needs to be at the front desk to help them. For the best chance at a front desk job, offer to work whatever schedule is needed—be that early mornings, late nights, weekends and/or holidays.
GUEST SERVICE
Without guests a hotel cannot stay in business. For this reason, guest service is the third most in-demand skill mentioned in front desk job postings on Upgrade to see actual info includes being pleasant and friendly, working efficiently and accurately, solving problems and anything else necessary to ensure a pleasant experience for hotel customers.
EFFECTIVE WRITTEN AND VERBAL COMMUNICATION
From responding to guest emails to writing down directions to local attractions, there are many front desk duties that require the ability to effectively communicate in written or verbal form. If you’re after a front desk job, you need to demonstrate this skill from your first contact with the employer (resume) to the last (interview).