*E-commerce Store Management - WooCommerce, Etsy, Shopify, eBay and Amazon
*Order Management - Managing progress on jobs and making sure they are on schedule. Coordinating with service partners to ensure completion of orders. Booking in and scheduling production help for new incoming jobs.
*System and Tools: Asana, Trello, Pipedrive and Gmail.
*B2B and B2C Customer Service - Assisting customers with their queries and concerns in a timely manner and issuing refunds according to the refund policy.
*Systems and Tools: Gmail, Freshdesk,
*Social Media Management - creating and posting quality content and assisting customers with their needs.
*Systems and Tools: Hootsuite,
*Creating and Sending Out Newsletters via Mailchimp
*Order Shipping and Fulfillment via Shipstation, FedEx, Canada Post, Phantom Courier to create labels and send out orders.
*Product Listings and Product Research - adding product titles, URLs, tags, categories, short and long descriptions, SEO, attributes, variations, prices and product images.
*SEO and Content Writing
*Sourcing Suppliers - using
*Photo editing via Photoshop
*Project Manager - handle a team and make sure every member is on track with their tasks/jobs and everyone is working effectively.
*Data entry and other random admin tasks from clients.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.