Laila
Team Lead, Video Editor, Virtual and Executive Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $15.00/hour ($2,640.00/month)
AB Political Science
Last Active
November 20th, 2024 (3 days ago)
Member Since
June 2nd, 2019
Profile Description
I was mainly a customer service representative for three years in different accounts and fields such as sales and insurance. By implementing a fast and accurate manner of solving customer issues, my efforts resulted in high marks on quality assurance evaluation which got me promoted as a Quality Analyst last April 25, 2022. I evaluated the calls of 56 agents weekly to ensure call quality. Then after three months, I got promoted again as a Team Lead in customer service. I assist representatives and their customers. I often resolved and de-escalated customer complaints by solving issues quickly, achieving high customer satisfaction. I also meet up with clients for our monthly business review. I also had an experience on online video editing, SEO, audio cleaning, and thumbnail making as a part-time.
Top Skills
Other Skills
Video Editing
Experience: 2 - 5 years
I am also an SEO for private Youtube clients mainly in real estate, sports, and financial literacy videos but flexible with other subjects as well. I do video editing, color grading, graphics, motion graphics, sound effects, animations, special effects, thumbnails, and flyers/posters. The tools I used for video editing are iMovie, Canva, Adobe Premiere Pro, DaVinci Resolve, Reels, Carousels, TikToks, YouTube long-form videos, and YouTube shorts.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete, Negros Oriental
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 29
- Influence: 32
- Steadiness: 14
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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