Faith

Customer Service Representative

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Level

Last Active

December 23rd, 2024 (today)

Member Since

May 30th, 2019

Profile Description

Experienced professional with over 5 years in the BPO and eCommerce industries, specializing in customer service, technical support, sales, mobile collections, and complaint resolution. I have a proven track record of improving customer satisfaction and driving sales growth.

Key Skills:

Customer Service Excellence: Strong ability to create positive customer experiences and build lasting relationships.
Technical Support: Proficient in troubleshooting and resolving technical issues effectively.
Sales Proficiency: Skilled in upselling and cross-selling to boost revenue and retain customers
Complaint Resolution: Expert in turning complaints into opportunities for improved loyalty.
Lead Generation & Data Entry: One year of experience in lead generation and efficient data management in eCommerce.
Analytical Skills: Able to analyze feedback and sales data to identify trends and improvements.
I am passionate about using my skills to support team success and drive growth, thriving in fast-paced environments and committed to achieving exceptional results.

Basic Information

Age
28
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  123
DISC
Dominance: 35
Influence: 30
Steadiness: 30
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
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