Louieanne

Quality Assurance Specialist/ Service Desk Analyst

90 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

December 2nd, 2024 (today)

Member Since

May 27th, 2019

Profile Description

With fourteen years of experience as a Continuous Improvement Analyst, I specialize in enhancing customer service through thorough analysis of feedback and the implementation of process improvements. My expertise encompasses quality assurance, iUpgrade to see actual info management, and business process management (BPM), allowing me to collaborate effectively with teams to design and execute projects that optimize service operations. Proficient in programming and well-versed in Microsoft 365, I leverage my technical skills alongside a customer-centric approach to drive meaningful change and ensure the delivery of high-quality service. I also completed training in virtual assistance for social selling, social media management, and search engine optimization.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 10+ years

Other Skills

E-Commerce » Inventory Management » Quality Control

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 5 - 10 years

Office and Administration » Translation

Experience: 2 - 5 years

Customer Support » Social Media Moderation

Experience: Less than 6 months

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

Basic Information

Age
36
Gender
Female
Website
Sign Up with Pro Account to View
Address
City of San Fernando, Pampanga
Tests Taken
IQ
Score:  110
DISC
Dominance: 27%
Influence: 23%
Steadiness: 23%
Compliance: 27%
English
B2(Upper Intermediate)
Government ID
Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

How this Marketing Director Drives Business Growth On and Offline
How this Marketing Director Drives Business Growth On and Offline

When you have a skilled marketing director that drives your business to success, how do you make them stay? Connect with their passion.

READ STORY
EMPLOYERS
workers
talented va's
other
contact us
connect with us