MSP - Managed Service Provider
Remote Support Technician
Your Reliable IT Specialist, IT Support, and System Administrator
Hey there! Let me take the burden off your shoulders! As an experienced IT support specialist and team leader, I can manage your IT infrastructure and I can provide reliable and efficient assistance to your end-users, so you can focus on growing your business.
SOFTWARE EXPERIENCE
OPERATING SYSTEMS
-Windows
-Server
-Linux
-Unix
-Mac
VIRTUALIZATION
-VMware
-Hyper-V
-Oracle VirtualBox
EMIAL AND COLLABORATION
-Microsoft Exchange Server
-Microsoft 365
-IBM Domino
-IBM Lotus Notes
-IBM Sametime Advanced
-IBM Traveler
CRM
-Autotask
-HP Service Manager
CLOUD SERVICES
-Amazon Web Services (AWS)
-Microsoft Azure
BACKUP AND RECOVERY
-Datto Backup
-Redstor
-Carbonite
-N-Able
-Axcient
-HP Data Protector
SECURITY
-Rocketcyber
-Sentinel One
-Webroot
-Calyptix
-ThreatDown (Malwarebytes)
-Huntress
-Datto EDR
NETWORKING AND MONITORING
-Datto
-Networking
-OVRC
-Meraki
REMOTE ACCESS
-Datto RMM
-Landesk Remote Control
-LogMeIn
-Remote Desktop Connection
-TeamViewer
-VNC
-Anydesk
-Putty
-Manager
DIRECTORY SERVICES
-Active
-Directory
-Domino
-LDAP
DOCUMENTATION TOOLS
-IT Glue
PROGRAMMING LANGUAGE
-Amibroker Formula Language
-Tradingview's Pinescript
Let's chat on how we can leverage my skills and experience to keep your business
running smoothly!
Experience: 10+ years
Experience: Less than 6 months
Currently taking up Data Science
Experience: Less than 6 months
Currently taking up Data Science
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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