Current Employment Status:
Hired Full Time on Jun 17, 2021
I have worked in the BPO industry since 2001, specifically transcription. I have honed my English proficiency throughout my years of working having to listen to audio recordings, talk to clients and/or colleagues. I have also gained a solid experience in transcription, knowledge in quality assurance, familiarity with CRM systems (Salesforce, SalesPage, Microsoft Dynamics, HubSpot). Currently, as an overseeing manager, I handle project/account management, ensuring daily deadlines are met, work on tons of client correspondence via phone and
On a personal level, I have been dabbling on WordPress and am continuing to establish my skills in the world of writing. I have started a blog about being a transwoman in the Philippines. This is a topic that is very important to me being one and I want to make my voice heard in my own little way.
At this point, I am looking for a job where I can not just apply my skills to help but also learn more and develop my professional (and personal if applicable) skills at the same. I strongly believe that my years of experience working for BPO companies have given me a good background that I can apply as a virtual assistant. The principle that I always abide by is candidly and respectfully confront, put your signature in all you do, and tackle the most difficult tasks first and everything else will be a breeze.
Experience: 10+ years
I have been in the transcription industry for 18 years. I started as a scopist/legal transcriptionist which led me to work in general transcription. Afterwards I landed in business transcription which has been the biggest part of my career.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
I have been using Canva and have honed my graphics design skills by creating assets for clients for their social media and events needs.
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