Nathalie

Executive Assistant to CEO|SMM Pro|Your Right-Hand Expert

65 ID PROOF
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Overview

Looking for part-time work (6 hours/day)

at $8.00/hour ($1,056.00/month)

Bachelors degree

Last Active

August 11th, 2024 (90 days ago)

Member Since

May 19th, 2019

Profile Description

Are you a busy CEO, real estate investor, or fitness coach seeking an experienced executive assistant to streamline your operations and boost your online presence? Look no further!

Administrative Support:

If you're overwhelmed by your workload, I'm here to assist with email management, calendar organization, and more to lighten your load:

-Email management
-Calendar management
-Data entry and database management
- Spreadsheets

Graphic Video Editing | Content Creation

From creating branding materials to enhancing your Instagram game, I bring your vision to life with passion and creativity:

-Branding materials
-Video Editing
-Canva templates
-Instagram carousel
-Instagram Stories
-Reels

Virtual Assistance:

With expertise and tools, I make your remote work life easier by handling customer inquiries, organizing virtual meetings, managing documents, and more:

Research and purchasing products
Handle sensitive information
Document Management
Handling customer inquiries

Social Media Management:

Stand out in the digital crowd with my expertise in managing accounts, creating scroll-stopping graphics, and enhancing your brand's online presence:

Schedule social media posts
Engage with followers
Monitor social media channels
Research topics for content
Content calendars
Competitor analysis
Identify potential leads
Content Creation

Customer Sales and Support

Boost satisfaction and hit sales targets with my assistance in answering questions, closing deals, and managing customer relationships:

Resolve complaints or issues
Providing product information to customers
CRM Management
Lead Generation
Following up with leads
Order Management

Let's collaborate and achieve your business goals together!

Top Skills

Marketing » Social Media Management

Experience: 6 months - 1 year

Conducted social media research to prequalify potential clients, initiating conversations and scheduling appointments efficiently. Produced engaging social content, researched viral trends for brand enhancement. Designed visually appealing ebooks, collaborating on concepts and formatting. Monitored social metrics, adapting strategies based on current trends and algorithms for optimal performance.

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Dialer Administrator | Optimized idle time by adjusting dial levels, list orders, and VOIP settings. Provided feedback on call disposition to enhance call handling. Analyzed data conversion, archiving non-converting data for improved connectivity. Liaised with Dialer Support Team to resolve technical issues and provided recordings for QA. Strategically activated high-converting data to boost sales and advised centers on increasing agent phone time. Generated interval sales reports and EOD summaries for dialer performance and improvement recommendations.

Customer Support » Technical Support

Experience: 1 - 2 years

Help clients with any technical problems, process orders and payments and answer questions they might have about their telecom services. Assist clients in identifying and fixing technical issues with their phone service, including network outages, equipment failures, and internet connectivity problems.

Office and Administration » Quality Assurance

Experience: 1 - 2 years

Handled lead qualification using validation tools for accurate data entry. Provided real-time feedback to agents, improving lead prospecting. Led discussions for process refinement, collaborated on defining quality metrics, and ensured alignment with QA guidelines. Monitored calls to maintain high call quality, assessing script accuracy, demeanor, and policy adherence.

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Sibulan, Negros Oriental
Tests Taken
IQ
Score:  105
Uploaded ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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