Maria

Senior VA| Lead Gen & Project Management Pro

85 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (5 days ago)

Member Since

May 15th, 2019

Profile Description

I am a versatile Virtual Assistant with expertise in template creation, lead generation, email management, business development, and project management. My skill set is backed by years of dedication and hands-on experience in efficiently supporting e-commerce, customer service, and operational processes.

My ability to design and customize templates enables my clients to communicate consistently and professionally, whether for customer support, marketing, or internal reporting. In lead generation, I use a strategic, data-driven approach to identify and qualify high-potential prospects, ensuring alignment with business goals. My strong focus on email management and support has equipped me with the tools and processes to streamline communication, prioritize inquiries, and enhance customer satisfaction—all while maintaining inbox organization for smooth workflows. 

In business development, I have a proven track record of identifying growth opportunities and nurturing partnerships that align with the organization’s strategic goals. My project management background ensures that I can coordinate tasks, track progress, and manage deadlines effectively to keep projects on course and completed to the highest standard.

In addition to these skills, I bring over four years of BPO experience, during which I built a reputation for consistency, efficiency, and a high standard of quality. I have maintained top-tier performance scores and earned promotions for my commitment and adaptability. In 2020, I successfully transitioned to a full-time virtual assistant role, leveraging my adaptability and resilience to meet client needs during the challenging times of the pandemic. My background in customer service, technical support, and operations, combined with my BPO accomplishments, make me a reliable and resourceful addition to any team. 

I am confident that my well-rounded expertise, attention to detail, and commitment to quality can contribute significantly to driving your organization forward.

Top Skills

Experience: 2 - 5 years

I have extensive experience in crafting effective email marketing campaigns that engage and convert recipients. My approach is data-driven, utilizing customer segmentation, A/B testing, and performance analytics to optimize each campaign. I focus on creating compelling content that resonates with the target audience, ensuring clear calls-to-action and personalized messaging that align with business goals. Whether it's for lead nurturing, customer retention, or promotional offers, I ensure each email is delivered at the right time and in the right format to drive measurable results and boost brand visibility.

Experience: 2 - 5 years

I have a strong ability to design and create user-friendly templates for a range of tasks, including emails, reports, customer support responses, and marketing materials. My templates are structured for clarity, making them easy for team members or clients to use consistently. I ensure each template aligns with brand standards and facilitates efficient, professional communication. Beyond creating templates, I specialize in customizing templates to suit unique business needs. Whether it’s adjusting content for specific audiences or enhancing aesthetics to match brand guidelines, I tailor templates to support various communication styles and enhance team productivity.

Experience: 2 - 5 years

In lead generation, I excel at identifying high-quality prospects and crafting strategies to engage them effectively. I utilize tools and platforms to research potential clients and maintain organized databases for easy tracking. My approach is data-driven and targeted, ensuring leads align with business goals and have a strong likelihood of conversion.

Other Skills

Experience: 2 - 5 years

I provide prompt, customer-centric email support, handling inquiries, resolving issues, and maintaining positive communication with clients. My email responses are structured to be clear and helpful, ensuring customers feel valued and informed. I’m comfortable with CRM tools and maintain a professional tone that reflects the brand’s image in all email exchanges.

Experience: 2 - 5 years

Experience: 2 - 5 years

I am skilled in managing high volumes of emails, ensuring each message is responded to or categorized appropriately. I prioritize emails based on urgency and importance, maintain inbox organization, and develop systems to streamline communication. I also use automation and filters to make sure critical messages are promptly addressed, supporting team productivity.

Experience: 2 - 5 years

In business development, I focus on identifying growth opportunities, building partnerships, and nurturing client relationships. I conduct market research to understand industry trends and competitor strategies, helping to identify areas for business expansion. My approach combines strategic planning with practical execution to drive measurable results for the business.

Experience: 2 - 5 years

I have a strong background in project management, overseeing tasks from initiation to completion. I excel at defining project scopes, setting timelines, and coordinating team efforts to meet deadlines. I use project management tools to track progress, delegate tasks, and provide regular updates. My organizational skills and attention to detail ensure that projects are completed efficiently and aligned with business objectives.

Basic Information

Age
28
Gender
Female
Website
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Address
CAGAYAN DE ORO CITY, MISAMIS ORIENTAL
Tests Taken
IQ
Score:  125
DISC
Dominance: 34%
Influence: 26%
Steadiness: 20%
Compliance: 20%
English
C1(Advanced)
Government ID
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